Who would want to be obligated to all that groveling and scraping, right?
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For all the subservience, the hand-and-foot tending of people whose birth and wealth evidently made them ill-suited to dress themselves, a life in “service” to a great British family like the Crawleys could be far better than the alternatives.
In a great house, a servant would be guaranteed free room and board (however uncomfortable and occasionally shared the bed was) and a roof over his or her head, decent clothes (even if it was a uniform) and a regular wage.
It was hard work, with long hours, but it had a relatively low rate of death and injury, compared with the abject misery of coal mining jobs and farm jobs and the lowest manual labor. (Remember John Bates, the "Downton" valet, briefly fired because his war injury kept him from doing the job. No workers’ comp in Edwardian England!)
These advantages, which sound so meager now, were nothing to sniff at in the late-19th century economy. This was nothing to sniff at at a time when agriculture, coal mines, the new factories, if these jobs looked comparatively good it’s because the options were often so bad.
For a few decades in late 19th and early 20th century Britain, “service” was the biggest job category around, and the single biggest job description for working women who were lucky enough to avoid tumbling into prostitution.
Servants were supposed to work magic, to lay fires and clean rooms and cook food virtually invisibly. One guidebook of the era laid down rules for upstairs and downstairs. Housemaids, it said, “should make every care and attention never to be observed by you [the upstairs family] doing their duties. If by chance you do meet, you should expect them [the servants] to 'give way' to you by standing still and averting their gaze, whilst you walk past, leaving them un-noticed. By not acknowledging them, you will spare them the shame of explaining their presence.”
Sometimes lower servants were even divested of their own names, and would be called by the names of their predecessors, so that the aristocrats wouldn’t have to bother to learn the newcomers’ names.
How did the servants stand it? Remember that this was not the aspirational, upwardly mobile United States. People born into one class were likely to stay there, and encouraged by just about every social mechanism to do so. Education, the great social ladder, was not open to all comers, and such strivings were a source of astonishment if not disapproval.
The beloved hymn “All Things Bright and Beautiful” includes the reproving stanza about ...
The rich man in his castle,
The poor man at his gate,
God made them, high or lowly,
And ordered their estate.”
A Downton maid named Gwen studied in secret and left service to work as an office girl, a “typewriter,” the early name for the person who did the typing. Thomas the footman, in his own louche fashion, tried his hand at the food-staples black market business, and got taken for a ride.
Some of the same independent yearnings show up in “Upstairs, Downstairs,” the “Downton Abbey” of a generation ago. The housemaid Sarah saw herself as a free spirit, even a stage star, not a domestic slave, but her fellow maid Rose couldn’t imagine anything better than the relative comfort and security of life as a servant in a great house.